Payment Information

Payment is processed securely through Shopify Payments. Available payment methods may vary by device, browser, location, and order.

Accepted payment methods

We accept major credit and debit cards, including Visa, Mastercard, and American Express. Depending on your device and checkout location, accelerated checkout options such as Shop Pay, Apple Pay, and Google Pay may also be available.

When payment is captured

Payment is captured when the order is placed. Your order confirmation is sent after the order is accepted.

Checkout totals

Prices, applicable taxes, and any charges shown at checkout are displayed before payment. Customs, import, brokerage, or other destination charges may apply where relevant and are the customer’s responsibility unless checkout states otherwise.

Payment issues

If a payment is declined or cannot be completed, please check with your payment provider or try another method. For help with an order, contact support@lunabags.ca.